Chowly Platform
Everything you need to manage outside your restaurant 4 walls.
Play Video about Chowly Introduction Platform
Introducing the Chowly Platform: the first-of-its-kind off-premise solution designed to help restaurants create, capture, and convert demand. Packed with everything you need to grow profitable sales, it empowers independent operators to compete with enterprise chains and 3PDs while automating revenue generation for maximum efficiency and profitability.
The Restaurant Landscape Today
Restaurants have faced rapid changes in their business models due to rising food, labor costs, and interest rates—the fastest increase in decades. Many operators resorted to adopting multiple point solutions that lack integration, leading to a cumbersome collection of over 20 tech solutions.
Chowly's Solution
That’s why we came out with the Chowly Platform: One place to manage everything outside your 4 walls. The Chowly Platform simplifies restaurant management by consolidating critical functions into one cohesive system. Our offerings include Google / Meta Ads, Google Listing Management, Customer Surveys, 1st Party Online Ordering, 3PD Integration, Website Builder, Dynamic Pricing, Email Marketing, Social Media Posts, Mobile App and Loyalty Program. With all these features in one place, you can create, capture, and convert demand into profits without the headache of juggling multiple tools.
Key Benefits of Using The Chowly Platform
The Platform Promise: Chowly gives independent restaurant operators control, simplifies operations, and provides actionable insights to measure every aspect of their business.
- Gain up to 30% more online orders through hyperlocal social posts and high-performing ad campaigns.
- Attract and retain 900 recurring customers in just 90 days with optimized marketing strategies.
- Boost direct orders and repeat visits by syncing your website with a seamless platform experience.
- Automate social posts and streamline menu, hours, and pricing updates across 100+ platforms, saving operators 10+ hours weekly.
- Sync all orders, platforms, and updates directly through your POS to eliminate manual tasks and tablet chaos.
- Generate $2,000+ in additional weekly revenue through hyper-targeted campaigns and strategic upselling, increasing ticket sizes by 15-20%.
- Recover up to 90% of disputed fees, saving thousands annually in lost revenue.
- Implement Dynamic Pricing to increase profitability by $100k+ annually and optimize peak-hour sales by 30%.
- Build stronger customer connections with engaging, relevant content and personalized app experiences, boosting repeat orders by 25%.
- Provide seamless, error-free interactions with AI-driven upselling and reliable, accurate listings.
- Manage all third-party platforms, menus, and pricing from one dashboard, ensuring consistency and reducing errors by 90%.
- Use ad analytics and platform insights to understand customer behavior and optimize strategies.
- Shift customers from third-party platforms to direct ordering, saving up to $20,000 annually in fees.
- Optimize operations to reduce churn and drive long-term profitability.
3 C’s Platform Updates
Create
- Google / Meta Ads
- Google Business Profile
- Customer Surveys
- Social Media Posts
Capture
- 1st Party Online Ordering
- Marketplace Integration
- Website Builder
- Mobile App
Convert
- Dynamic Pricing
- Email Marketing
- Loyalty Program
Key Chowly Platform Features
With the Chowly Platform, you can focus on running your restaurant, not troubleshooting tech. We’ve combined all the essential tools into one easy-to-use solution.
Google / Meta Ads
Chowly’s hyperlocal ads help drive demand quickly and effectively. We analyze ad performance to identify whether your restaurant needs better awareness or conversions, while also fine-tuning your website’s SEO based on real consumer search trends in your area. Our targeted ads deliver results where it matters most—right in your neighborhood.
Google Business Profile
Accurate Google listings are the foundation of local SEO. Chowly ensures your restaurant’s information is always current and relevant, helping it appear in the top 3 results when customers search for “food near me.” Over 100 updates are automatically managed by our system to keep your listing at the top.
Customer Surveys
Ratings are critical for visibility on Google, but responding to reviews alone rarely makes an impact. Our solution? Send a text 1 hour after every order for a 1-5 rating. Low ratings (1-2) trigger an alert for the restaurant to address the issue; high ratings (5) get a quick link to leave a review on Google. The result: fewer 1-stars, more 5-stars, and improved rankings.
1st Party Online Ordering
Our online ordering system includes all the features you need—payments, loyalty programs, gift cards, promo codes, and order throttling. Plus, AI-powered upselling increases ticket size and conversion rates, while intuitive design minimizes clicks to payment, ensuring a seamless experience for your customers.
Marketplace Integration
Chowly simplifies the chaos of managing multiple third-party delivery platforms by bringing them all into one centralized system. Whether it’s DoorDash, Uber Eats, or Grubhub, you can easily update menus, pricing, and hours across all channels in real-time. This not only saves time but also ensures consistency, reduces errors, and helps you reach more customers.
Website Builder
Your website is your digital storefront, and Chowly builds it to stand out. With strong SEO, visually appealing designs, and strategic calls-to-action, your website becomes a tool for growth. AI automatically updates content with keywords your community is searching for, ensuring you stay relevant and visible online.
Dynamic Pricing
Make 3PD orders more profitable with dynamic pricing. By upcharging delivery orders, Chowly helps drive customers to your 1st-party ordering channel while improving margins on third-party sales. It’s a win-win for your bottom line.
Email Marketing
Email marketing remains one of the most effective tools to drive repeat business. Chowly’s platform lets you segment customers by order history, time of purchase, and more, so you can send personalized offers that increase frequency and lifetime value.
Social Media Posts
Gen Z is leading the way in using social media as their go-to search tool. With Chowly, your restaurant stays consistent, visible, and top-of-mind for local diners. It’s not about going viral; it’s about building a steady, reliable presence within 5 miles of your restaurant to keep your tables filled.
Mobile App
Give your customers an app experience that rivals the big brands. Chowly’s mobile app helps SMBs compete by offering loyalty programs, rewards, and promo codes to drive engagement. With targeted marketing and seamless integration, your app becomes a powerful tool to build loyalty and repeat business.
Loyalty Program
Chowly’s fully integrated Loyalty Program helps restaurants drive repeat business and grow revenue by rewarding customer loyalty. Seamlessly syncing with your POS, it simplifies tracking and delivers actionable insights to keep customers coming back.
See How Chowly Compares
Check out our comparison table to see how Chowly beats the competition in critical areas. With streamlined integrations, user-friendly features, and dedicated support, Chowly is your go-to solution.
Chowly Platform Success Stories
Don’t just take our word for it! Hear from our customers—independent restaurant operators who have transformed their businesses with the Chowly Platform. Here are a few testimonials that showcase their success.
Get Started Today!
Ready to transform your restaurant? Explore The Chowly Platform and discover how our integrated solutions can help you thrive. Get started now!