Numbers
The impact of adopting Chowly's Off Premise Platform is evident in the following performance metrics:
58%
Growth in Sales on UberEats
59%
Growth in Orders on UberEats Between Last Year and Now
48%
Growth in Sales on DoorDash
47%
Growth in Orders on DoorDash Between Last Year and Now
Introduction
Challenge
PrimoHoagies encountered the dual challenge of seamlessly integrating a new point-of-sale (POS) system and optimizing third-party delivery integrations. Transitioning to the new POS system demanded meticulous planning, extensive training, and ongoing support. Integrating with third-party delivery platforms required negotiation, cost analysis, and operational adjustments. Amidst evolving technological trends, they prioritized reliability, flexibility, and customer-centricity, ultimately selecting Chowly for its robust integration capabilities and exceptional service.
Solution
To address these challenges, PrimoHoagies partnered with Chowly, a leading POS and delivery integration platform. Leveraging Chowly’s expertise, they seamlessly integrated the Revel POS system into their operations. This transition was facilitated with meticulous planning, extensive training, and ongoing support from Chowly’s team. By adopting Revel POS, PrimoHoagies boosted operational efficiency, streamlined transactions, and gained access to robust reporting and analytics tools.
Chowly assisted PrimoHoagies in optimizing their third-party delivery integrations. By connecting Revel POS with popular delivery platforms like DoorDash, Grubhub, and Uber Eats, they expanded their reach to a broader customer base. Chowly’s integration solutions ensured that orders from these platforms were seamlessly integrated into their POS system, minimizing manual entry errors and reducing processing time. This optimization not only maximized sales opportunities but also improved order accuracy and customer satisfaction.
