Feature Overview
Engage directly with customers using surveys to gather feedback, resolve issues in real-time, and gain valuable insights that boost satisfaction and loyalty.
Key Benefits
Resolve issues in real-time to increase review scores to 4.2+ stars or higher—the benchmark for attracting more diners. With 85% of guests responding within an hour, you can build trust and loyalty that keeps customers coming back.
Higher ratings drive growth. Restaurants with elevated review scores see a 15-20% increase in repeat business, while a 30% rise in 5-star reviews attracts new customers relying on recommendations.
Each half-star increase in reviews can boost revenue by 5-9%. Proactively resolving issues and showcasing positive feedback influence where customers choose to dine.
How the Chowly Platform Makes It Easy
1. Effortless Setup
Quickly set up your survey platform to start connecting with customers.
2. Real-Time Responses
Address inquiries and resolve issues immediately to enhance the dining experience.
3. Actionable Insights
Use feedback to refine your services, offerings, and customer experience strategy.
