Feature Overview
Customer Surveys put you in control of your online reputation. Diners get a quick text 1 hour after ordering—5-star ratings go to Google, while lower ratings come straight to your team for private resolution.
Key Benefits
Drive more 5-star reviews with one-click prompts.
Privately engage with diners who leave lower scores.
Solve problems before they show up online.
How the Chowly Platform Makes It Easy
Automated Text Surveys
Sent 1 hour post-checkout, no setup needed.
Integrated into Your Dashboard
Manage all feedback inside Chowly’s Customer Surveys tab.
Reopen & Respond
Chat with diners directly and reopen threads if needed.
