Our Story
A Problem Worth Solving
Back in 2015, restaurants had one problem nobody was solving: every piece of tech they used lived on a different island. Orders came from everywhere, went nowhere automatically, and operators were drowning in iPads.
Where It Started
Two Co-Founders. One Mission.
Co-founders Sterling Douglass (CEO) and Justin McNally (Chief Innovation Officer) saw restaurants drowning in disconnected technology. Tablets from every delivery app cluttering the counter. Manual order entry causing mistakes. Menus out of sync across platforms. They built Chowly to fix all of it with one integration.
“Back in 2015, I started asking restaurants about their problems. They kept telling me their Grubhub tablets didn’t talk to their POS systems.”
Sterling Douglass — Co-Founder & CEO
From Integration Tool to Growth Platform
Three industry firsts and a decade of building what restaurants actually need.
The Problem Nobody Was Solving
Sterling Douglass saw restaurants drowning in disconnected tech. Founded Chowly to fix it.
First to Integrate 3P and POS
Became the bridge between delivery apps and restaurant POS systems.
Bi-Directional Menu Sync
First to push menus from POS to delivery platforms automatically.
Platform Expansion
Acquired Koala and Targetable. Added marketing, loyalty, and guest engagement.
AI-Powered Everything
Dynamic pricing, dispute management, and AI marketing launch.
17,000+ Locations
Full platform serving 3,000+ brands across the US.
Our Values
One Team
Success depends on collective effort. We support one another and celebrate wins together.
Resilience
We push through challenges with a positive mindset. Setbacks are learning opportunities.
Direct Communication
Honest, straightforward dialogue. We own mistakes and explain our reasoning.
Focus
We finish what we start and use data to guide direction. No half-built features.
Push the Envelope
We challenge conventions. Three industry firsts and counting — because restaurants deserve better tech.
Why “Chowly”?
The name comes from the simple excitement of good food — “Let’s get some chow!” When we asked restaurants what they wanted from technology, the answer was always the same: make it simple. The name reflects that commitment.