If you attended our recent workshop with Square, you already know that profitability is top of mind for independent restaurant operators. You’re juggling rising costs, labor challenges, and a need to provide the best possible guest experience—while also trying to stay ahead of your competition. In light of that, Chowly’s latest integration with Square is all about making your life easier while driving revenue for your restaurant.
Here’s a breakdown of how our new Square integration streamlines your operations, engages your diners, and helps you increase profitability.
Payments Made Simple (And Profitable)
At the workshop, we touched on how vital it is to have frictionless payment systems in place. Now, with Chowly’s integration with the Square Web Payments SDK, you can manage payments directly through your existing Square POS without having to set up Stripe or any other third-party service. This means one less step for you—and fewer headaches for your team.
By simplifying the payment process, we reduce the time it takes to get you fully set up on Chowly’s Online Ordering platform. Plus, offering more ways to pay—including Apple Pay and Google Pay—makes the checkout experience faster and more convenient for your customers. Easier transactions mean happier customers, and happy customers spend more.
Why This Matters to Your Bottom Line
Getting rid of extra steps and keeping everything in one system isn’t just about convenience. By reducing the complexity of your payment flow, we’re helping you save time and reduce potential errors, which directly affects your bottom line. You can focus on running your restaurant—not troubleshooting technical issues.
Gift Cards: Unlock More Revenue Opportunities
During the Square workshop, we also discussed how important gift cards are for both customer retention and driving new business. Now, with Chowly’s latest update, your diners can redeem Square Gift Cards directly through the Chowly Online Ordering platform. This means your customers can use their gift cards for online orders as easily as they do in your physical location.
Why You Should Care: This new feature ensures you’re capturing every possible sale, whether in-store or online. Especially as the holiday season approaches, the ability to redeem gift cards online is a surefire way to boost revenue and keep customers coming back.
Loyalty Programs: Turning One-Time Diners into Regulars
You know that loyalty programs can be a game-changer for customer retention and long-term growth. The challenge has been finding an easy way to manage loyalty alongside your online ordering system. With Square Loyalty now integrated into Chowly, you have a powerful tool to keep diners engaged and coming back for more.
The Big Win: Now, when customers place orders through Chowly, they can earn and redeem loyalty points without any extra effort on your part. Everything is tracked and synced with your POS system. Coming in Q4, you’ll be able to monitor loyalty points, rewards, and customer behavior right from the Square dashboard and Chowly’s RCC (Restaurant Control Center). This means you’re not just offering a seamless ordering experience—you’re building long-term customer relationships that lead to repeat business.
Why This Matters to You: A loyalty program integrated with your online ordering means more return visits and bigger orders. You’ve already spent time and money getting customers through the door; now, you can keep them coming back by rewarding them for their loyalty. Repeat diners spend more and bring in new customers through word-of-mouth, helping your bottom line in the long run.
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Promo Codes: Driving More Orders and Engagement
We’ve also heard from operators that promo codes are a huge driver for promotions—especially when it comes to online ordering. That’s why we’ve added promo code entry directly into the Chowly checkout process, fully integrated with Square POS. Now, diners can apply discounts and special offers without jumping through hoops.
What This Means for Your Business: With promo codes in place, you can easily align your online promotions with your in-store deals, creating consistent campaigns that drive orders across all channels. And when diners get a discount they can apply instantly, they’re more likely to complete their orders and even come back for more. This drives both higher order volume and increased loyalty.
Why the Square + Chowly Update is a Profitability Game-Changer
At the heart of it all, these updates are about making it easier for you to run your restaurant, retain customers, and increase revenue. By integrating payments, gift cards, loyalty, and promo codes all within Square and Chowly, you’re giving your diners a more seamless experience—whether they’re ordering online or in-store.
Here’s how these changes can directly impact your profitability:
- Reduce Churn: Happy customers who have the ability to redeem gift cards, earn loyalty points, and use promo codes are more likely to stick around.
- Increase Order Size: Loyalty programs incentivize bigger baskets, as diners will want to earn more points toward rewards.
- Boost Return Visits: With a loyalty system that’s easy to manage and use, customers are more likely to come back frequently.
- Streamline Operations: By integrating everything into your existing Square POS, you reduce errors, save time, and cut down on complexity, leaving you more time to focus on what really matters—your food and your customers.
Ready to Drive Profitability with Square and Chowly?
We’re excited about these new features and how they’ll help you grow your business. Whether you’re looking to streamline your payment process, engage customers with gift cards and loyalty, or drive more sales with promo codes, Chowly’s new Square integration is here to make it happen.
If you missed our workshop on profitability with Square, don’t worry—these updates are designed with your bottom line in mind. Get in touch with our team to learn how to take full advantage of these new features and get started on the path to greater success.
Let’s make your restaurant more profitable, one seamless integration at a time.
