Numbers
The impact of adopting Chowly's Off Premise Platform is evident in the following performance metrics:
46.58%
Increase in Sales
8,560
Orders
37.64%
Increase in Orders
$26.30
Avg Basket Size
Introduction
Challenge
Golden Krust faced several challenges that made it hard to efficiently run their restaurant chain. One major problem was manually handling menus across multiple locations. With different menus and prices, adjusting prices and managing menu availability on various platforms by hand became a time-consuming and error-prone job.
Additionally, Golden Krust also had trouble with not having an integrated platform to bring together data from different sources. This split up their insights and made operations less efficient.
Another challenge came from the staff’s reliance on third-party delivery tablets. While convenient, this often caused confusion and mistakes in managing orders.
Solution
After integrating Chowly into their workflow, Golden Krust saw a significant improvement in operational efficiency. As a result, they successfully reduced errors by nearly 15%. Additionally, Chowly’s Restaurant Control Center seamlessly consolidated data from various sources into one centralized system, enabling Golden Krust to streamline operations and gain valuable insights into performance across all locations. With the help of Smart Pricing and improved menu management, Golden Krust has achieved stronger revenue streams, setting them up for continued growth and success.
