January marked a defining moment.
The Chowly Platform officially went live on January 13, setting the foundation for everything that followed. With 10+ integrated tools—from Online Ordering and Marketing Websites to Google Business Profile, Loyalty Programs, Customer Surveys, Dynamic Pricing and more—the Chowly Platform gives restaurants a unified system to manage off-premise revenue without juggling disconnected products.
Key January highlights included:
• Platform Launch (Jan 13)
• Restaurant Business Online coverage
• Square Integration + live demo (Jan 15)
• Rising Tides YouTube Live (Jan 17)
• Google’s Restaurant Tech Influencers Summit (Jan 23)
Operators had a clear view of how to grow first-party revenue, increase margins, and save time.
2025 brought new teammates across departments. These meetings helped align teams on priorities, refine platform execution, and reinforce Chowly’s values. Virtual teammates joined remotely, and each gathering paired strategy with moments to support local restaurants powered by Chowly.
This was also the year Platty the Platypus made his debut—a mascot and symbol of curiosity, creativity, and customer-first thinking.
Workshops became a major anchor of the year:
• Profitability Workshop (virtual + workbook)
• Google Business Profile Workshop Panel (Mar 12)
• New York Restaurant Show Workshop with live profitability session
• Virtual Chip Masterclass (May 22)
Each session focused on practical moves restaurant operators could take immediately—pricing structure, off-premise control, direct ordering growth, digital storefront improvements, and Return on Time.
Chowly showed up consistently throughout the year, meeting independent restaurant operators where they already gather.
Major 2025 events included:
• Q1 Schmoozefest (Mar 3) featuring Steve Felson (Buona Beef)
• New York Restaurant Show (Mar 23–24)
• Q2 Schmoozefest (Jun 2) featuring Donnie Madia
• California Restaurant Show (Anaheim) (Aug 3–5)
• Q3 Schmoozefest (Sep 8) featuring Women Foodservice Leaders
• Chip Profitability Summit (Oct 19–20)
• Q4 Schmoozefest (Dec 8) featuring The Gleam Network’s Leadership Panel
Chowly teams led demos, training sessions, conversations about off-premise control, AI-enabled search, local SEO, and the shift toward first-party revenue.
Partnership momentum also strengthened:
• DoorDash Preferred Integration Partner recognition (including Sterling getting interviewed by DoorDash at National Restaurant Show)
• Buyers Edge Partnership launch
This year brought strong visibility across industry publications and podcasts.
Highlights included:
• Disrupting Restaurant Tech episode with Josh Kopel (March 14)
• The Disruptive Chef Entrepreneur episode with Christian J. Fischer (April 8)
• Hospitality Hangout episode live at National Restaurant Show (July 17)
• Performance Revolution episode with Matt Rolfe (July 24)
Commentary featured coverage on Dynamic Pricing, hyper-local visibility, and AI-driven restaurant discovery.
Chowly continues to advocate for operator-focused technology and practical paths to profitability.
2025 delivered some of the strongest customer stories to date. These case studies showed how independent restaurants used the Platform to shift toward first-party growth, improve margins, and bring consistency to their operations.
Case studies published this year included:
• Two Eggs! (Platform relaunch + full digital ecosystem)
• Sauce Nouvelle (data driven digital strategy)
• Liv’s Juice & Acai Bar (digital profit machine)
• Beeryland (grew first party revenue)
• Mr. B’s (digital storefront growth)
• Nora Restaurant & Bar (Platform relaunch + AI ready digital storefront)
• Fan Tang (profitability lift)
• Taqueria El Tapatio (first-party growth)
These stories highlighted measurable results—more direct orders, higher margins, stronger visibility, and time savings.
Product innovation remained consistent throughout 2025. Key areas of focus included:
• Consolidated Platform improvements
• Customer Surveys rollout
• Smarter Location Detection
• Smoother Checkout Experience
• New office opening + RevOps training (Oct 6–10)
The platform continued growing toward a unified front-end experience—simple for users, powerful under the hood.
Chowly enters the new year with momentum—steady platform adoption, stronger partnerships, and new revenue-driven tools on the way. The focus remains centered on financial outcomes for independent restaurant operators:
• Expand platform features that raise order volume
• Drive direct ordering across markets for higher margins
• Build tools that reduce labor hours and cut costs
• Improve digital visibility to increase traffic and conversions
• Deliver measurable returns operators can see week to week
• Support the shift from third-party dependence to profitable first-party ownership
Independent restaurant operators are already seeing more revenue with a unified tech stack. In 2026, Chowly stays focused on one thing: helping restaurants make more money.
As we move into 2026, we remain focused on empowering independent restaurant operators.
Thank you to our customers, team, and industry partners for making 2025 a memorable year. Here’s to continued progress together.